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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carol Masterson

November 21, 2024

5  out of  5
rating by Carol Masterson
"Have always helped and made any changes I needed quickly and professionally"
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Dave Beeler

November 6, 2024

5  out of  5
rating by Dave Beeler
"Great service and a lot of insurance help and knowledge."
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lauralab@google.com Barker

November 6, 2024

5  out of  5
rating by lauralab@google.com Barker
"Very knowledgeable on insurance with years of experience. Great service."
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ginger granado

September 21, 2024

5  out of  5
rating by ginger granado
"Switching insurance on another vehicle was as easy as a phone call."
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Jennifer Chittenden

August 26, 2024

5  out of  5
rating by Jennifer Chittenden
"Martin has been my agent for years now and has always helped me with anything needed. The girls in office have always been friendly and helpful. If there ever was an issue they responded to me quickly and rectified the situation. I appreciate their willingness to always help."
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Jennifer Young

November 29, 2023

1  out of  5
rating by Jennifer Young
"HORRIBLE! I had been with Martin Woodruff for 22 years. This location has really gone down hill. I've always tried to bring them customer business because they were so attentive. This hasn't been the case for a couple years now. So, I cancelled and went with another company because they dropped BOTH my car insurance policies (and did not notify me) after I had a wreck that was not my fault. This was also after they wanted to charge me full coverage on a totaled vehicle. Would not issue me a credit, but dropped my policies. Then, when canceling my home owners insurance, they back dated my coverage to look like it had lapsed (when I assure you it had NOT). Just another reason for me to write a not so good review on them. DO NOT SETTLE WITH MARTIN WOODRUFF OR STATE FARM. I wish I wasn't required to give them a 1 star rating."
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Ashley Cruz

October 18, 2023

5  out of  5
rating by Ashley Cruz
"Great customer service !"
We responded:
"Thank you Ashley, we truly appreciate it!"
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Penny Wilhite

August 25, 2023

3  out of  5
rating by Penny Wilhite
"Slow in response to calls"
We responded:
"We're sorry you feel this way! We try to return all calls promptly, but when the calls are before or after business we do not receive them. We also cannot predict how busy the office will be with walk in customer's. We appreciate your feedback."
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Michenna Livengood

July 14, 2023

1  out of  5
rating by Michenna Livengood
"I was with this office for over a year and I am so thankful that I moved so that I don't have to deal with their poor costumer service any longer. Genuinely one of those most inconsistent and hard to reach offices of State Farm that I've been with."
We responded:
"I'm sorry you have had a hard time reaching us! We have been very busy due to recent storms, and customer support for filing claims. We will have someone reach out ASAP."
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Jan Jones

March 20, 2023

5  out of  5
rating by Jan Jones
"Martin has been my insurance agent for over 25 years. I love his cheerful laugh and pleasant demeanor. I especially like my insurance rates and know I’m taken care of just in case I am involved in an accident. Blessing all around"
We responded:
"Thank you Jan! We appreciate your business."
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Amy Tucker

November 28, 2022

5  out of  5
rating by Amy Tucker
"This insurance company is the best in town super friendly and polite never have trouble if I ever need help they are always there to help and answer any and all my questions"
We responded:
"Thank you Amy! We appreciate your loyalty."
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Daniel Tucker

November 28, 2022

5  out of  5
rating by Daniel Tucker
"Love this place martin is such a great guy the staff are extremely friendly and helpful best insurance company I have ever had would recommend 100%"
We responded:
"Thank you Daniel! We appreciate you."
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Brittany Aubin

November 15, 2022

5  out of  5
rating by Brittany Aubin
"this team is super personable & helpful!!"
We responded:
"Thank you for your constant support! "
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Lisa

September 23, 2022

5  out of  5
rating by Lisa
"Couldn’t do it without their service!! Personable, Friendly, Outstanding People!"
We responded:
"Thank you Lisa, we appreciate you!"
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Patrick Holl

August 2, 2022

5  out of  5
rating by Patrick Holl
"It pays to deal with someone that knows their business. Strongly recommended."
We responded:
"Thank you so much for your loyalty to our agency!"
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Devon Tonkins

July 14, 2022

5  out of  5
rating by Devon Tonkins
"Martin and his staff are great to work with! Wonderful people!"
We responded:
"Thank you so much! We appreciate your loyalty."
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Cindy Schneider

May 8, 2022

5  out of  5
rating by Cindy Schneider
"We have had our insurance here for several years. Very helpful..."
We responded:
"Thank you so much Cindy!"
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Debbie Payne

February 24, 2022

5  out of  5
rating by Debbie Payne
"In my husband's passing Martin was wonderful helping myself and my sons getting things in order. I appreciate the time and consideration he has shown me. He is a great agent. Thank you Martin. I look forward to doing business in the future."
We responded:
"You're very welcome Debbie, thank you for the continued business and loyalty!"
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Tony Troutman

October 22, 2021

5  out of  5
rating by Tony Troutman
"Best rates around and customer service above the others."
We responded:
"We appreciate it Tony, thank you."
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Gunny Schwartz

July 15, 2021

5  out of  5
rating by Gunny Schwartz
"Very friendly with great staff!"
We responded:
"Thank you, we appreciate it!"
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Melody Lantz

July 15, 2021

5  out of  5
rating by Melody Lantz
"Always very responsive to my questions. Been with them for over 25 yeas and don’t plan to change . They understand customer service ."
We responded:
"Thank you for your continued loyalty!"
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James Weinzapfel

March 25, 2021

5  out of  5
rating by James Weinzapfel
"Martin looks out for his clients"
We responded:
"Thank you for the kind review"
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Kyle Hamrick

February 1, 2021

5  out of  5
rating by Kyle Hamrick
"I'm a new state farm customer and I can say that the transition from my old insurance to the new was seamless. Great service and very professional. Martin and his crew are great to deal with!"
We responded:
"Thank you for the kind words. Look forward to working with you for years to come."
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Sky Talbert

January 31, 2021

5  out of  5
rating by Sky Talbert
"They were willing to work with me when I went from traveling a lot for my job to working from home."
We responded:
"Thank you Kelsey!"
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Kevin Talbert

January 28, 2021

5  out of  5
rating by Kevin Talbert
"We have been doing business with Martin for many years and would never go anywhere else.Thank you for what you do and we appreciate you."
We responded:
"Thank you so much Kevin! We appreciate your loyalty"