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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana Pfender

Diana Pfender

August 22, 2025

5  out of  5
rating by Diana Pfender
"Martin and his entire team always look out for our best needs. They are amazing to work with. We wouldn't ever switch."
We responded:
"Diana we appreciate your business. Thanks for your review"
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Gary Lovell

August 21, 2025

5  out of  5
rating by Gary Lovell
"Friendly very helpful with any problems that comes up and claims are taken care of quickly"
We responded:
"Gary, It is our pleasure to guide you through the process of a claim. We understand it can be challenging in a difficult time. We appreciate your continued loyalty. Thank you for your business"
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John Lopes

August 20, 2025

5  out of  5
rating by John Lopes
"The office staff are a delight to work with. They've been able to address all of my concerns quickly and completely."
We responded:
"John, We appreciate your business and continued loyalty. We are happy we have surpassed your expectations. Thank you for your business."
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Brenda Jenkins

August 15, 2025

5  out of  5
rating by Brenda Jenkins
"Everyone was very helpful and made me feel better."
We responded:
"Brenda we appreciate your business and your continued support. Glad we were there for you!"
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Thomas Gamache

August 8, 2025

5  out of  5
rating by Thomas Gamache
"Been dealing with Martin and his team for years. Great agency to do business with and good and knowledgeable staff."
We responded:
"Thomas thank you for your kind words. We appreciate your business."
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whitney pry

August 1, 2025

5  out of  5
rating by whitney pry
"I’ve been with Martin woodruff for several years and they have always taken care of everything we have needed. They are very pleasant to work with and knowledgeable in all aspects. I would recommend to anyone!!"
We responded:
"Whitney thank you for your continued trust to meet your insurance needs. "
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michael veneman

July 21, 2025

5  out of  5
rating by michael veneman
"I have been with Martin Woodruff since I started driving in the '80s. Wonderful person and friendly staff."
We responded:
"We appreciate your loyalty for all these years. Thank you for your business and great review. "
Profile photo of Elizabeth Tsironis

Elizabeth Tsironis

July 18, 2025

5  out of  5
rating by Elizabeth Tsironis
"We have 3 kids in colleges in 3 states and we have renter’s insurance for each one. I can’t keep anything straight, and thankfully Janice reached out to let me know the policy with their office was up for renewal! Great customer service! Thanks, Janice!"
We responded:
"Elizabeth we are happy you appreciate our customer service. We will do our best to continue earning your confidence. "
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Victor Hill

July 18, 2025

5  out of  5
rating by Victor Hill
"Nobody tries harder to meet your needs and help with any questions arise"
We responded:
"Victor we are always happy to see your smiling face. We are always eager to answer any questions you may have. Thank you for the Review"
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David Adcock

June 25, 2025

5  out of  5
rating by David Adcock
"Have been with Martin woodruff for many years and always have been there for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you! Have a wonderful and safe holiday."
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Jennifer Chittenden

June 24, 2025

5  out of  5
rating by Jennifer Chittenden
"Martin has been my agent for years now and has always helped me with anything needed. The ladies in the office are friendly and helpful as well. They always respond to me quickly making any transaction seamless. I would recommend him and his office to all my friends and family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please don't hesitate to call. Have a safe and memorable Independence Day"
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Veda Ball

June 6, 2025

5  out of  5
rating by Veda Ball
"Many years of service. Paid on some items that were destroyed by fire. Cover my storage unit. My home my car my truck. Years ago paid on some damage from an earthquake. Quick service for my vehicle breakdowns. Getting to service. And giving service. In like out of gas flat tire lockout if my vehicles Damage from storms to the inside of my home."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marcia Jochem

April 11, 2025

5  out of  5
rating by Marcia Jochem
"Great service and friendly staff! Went out of their way to help me today! Thanks!"
We responded:
"Marcia thank you for a great review. We are here for you, don't hesitate to call anytime."
Profile photo of P Harper

P Harper

February 18, 2025

5  out of  5
rating by P Harper
"Martin Woodruff has been my State Farm agent (home and auto) for more than 20 years. I have had a couple of claims, and when something comes up, they handle it promptly and professionally. Today, I left a message to make sure that I have enough replacement coverage on my house and property, and Martin returned my call promptly...I am covered!"
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grant robeson

February 17, 2025

5  out of  5
rating by grant robeson
"Martin has been a trusted source of information and advisor for me since I needed insurance. He helps me find the best coverage for my personal needs and always looks out for me personally and financially. If you're in the market, trust Martin Woodruff!"
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Carol Masterson

November 21, 2024

5  out of  5
rating by Carol Masterson
"Have always helped and made any changes I needed quickly and professionally"
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Dave Beeler

November 6, 2024

5  out of  5
rating by Dave Beeler
"Great service and a lot of insurance help and knowledge."
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lauralab@google.com Barker

November 6, 2024

5  out of  5
rating by lauralab@google.com Barker
"Very knowledgeable on insurance with years of experience. Great service."
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ginger granado

September 21, 2024

5  out of  5
rating by ginger granado
"Switching insurance on another vehicle was as easy as a phone call."
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Jennifer Young

November 29, 2023

1  out of  5
rating by Jennifer Young
"HORRIBLE! I had been with Martin Woodruff for 22 years. This location has really gone down hill. I've always tried to bring them customer business because they were so attentive. This hasn't been the case for a couple years now. So, I cancelled and went with another company because they dropped BOTH my car insurance policies (and did not notify me) after I had a wreck that was not my fault. This was also after they wanted to charge me full coverage on a totaled vehicle. Would not issue me a credit, but dropped my policies. Then, when canceling my home owners insurance, they back dated my coverage to look like it had lapsed (when I assure you it had NOT). Just another reason for me to write a not so good review on them. DO NOT SETTLE WITH MARTIN WOODRUFF OR STATE FARM. I wish I wasn't required to give them a 1 star rating."
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Ashley Cruz

October 18, 2023

5  out of  5
rating by Ashley Cruz
"Great customer service !"
We responded:
"Thank you Ashley, we truly appreciate it!"
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Penny Wilhite

August 25, 2023

3  out of  5
rating by Penny Wilhite
"Slow in response to calls"
We responded:
"We're sorry you feel this way! We try to return all calls promptly, but when the calls are before or after business we do not receive them. We also cannot predict how busy the office will be with walk in customer's. We appreciate your feedback."
Profile photo of Michenna Livengood

Michenna Livengood

July 14, 2023

1  out of  5
rating by Michenna Livengood
"I was with this office for over a year and I am so thankful that I moved so that I don't have to deal with their poor costumer service any longer. Genuinely one of those most inconsistent and hard to reach offices of State Farm that I've been with."
We responded:
"I'm sorry you have had a hard time reaching us! We have been very busy due to recent storms, and customer support for filing claims. We will have someone reach out ASAP."
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Jan Jones

March 20, 2023

5  out of  5
rating by Jan Jones
"Martin has been my insurance agent for over 25 years. I love his cheerful laugh and pleasant demeanor. I especially like my insurance rates and know I’m taken care of just in case I am involved in an accident. Blessing all around"
We responded:
"Thank you Jan! We appreciate your business."
Profile photo of Amy Tucker

Amy Tucker

November 28, 2022

5  out of  5
rating by Amy Tucker
"This insurance company is the best in town super friendly and polite never have trouble if I ever need help they are always there to help and answer any and all my questions"
We responded:
"Thank you Amy! We appreciate your loyalty."